Window (30 days / 90 days / 1 year) record ke banne ki date par lagta hai — lead ya appointment kab bana, treatment kab add hua, case sheet ki visit date; Recall par window nahi lagta. "lost" ya "cold" stage wali enquiry nahi aati. No Show list me patient rebook karne ke baad bhi rehta hai (call log hone tak); Cancelled se rebook wale hat jaate hain. No-show wala appointment cancel bhi maana jaata hai, isliye wo patient dono me dikh sakta hai. List ka order: Prospect, No Show, Cancelled aur Treatment Plans me naye pehle; Recall me sabse purana due pehle; In Progress me jiska treatment haal me add hua; Consulted me koi tay order nahi.
Missed Patients me kaun patient kis bucket me aata hai?
Prospect = enquiry (Leads) jo "new / contacted / consult_booked" stage me hai, booking nahi hui. No Show = appointment no-show mark hua. Cancelled = appointment cancel hua aur window me koi doosra appointment nahi bana. Consulted = case sheet bani par koi treatment kabhi add nahi hua. Treatment Plans = treatment abhi bhi planned (done nahi). In Progress = kuch treatment done, kuch planned. Recall = recall ki due date nikal gayi.
Where in ORALZY: Patient Care → Patients → Missed Patients · Mobile: Patient Care → Patients → Missed Patients
Quick steps
- Patient Care → Patients → Missed Patients kholo
- Har bucket card ke neeche likha hint padho (jaise "Booked, never arrived")
- Bucket par click karke uski list dekho