Nayi ladder shuru karne ke liye: Billing → Pending Payments → AI Recovery → "Top 5 Overdue" ya "Patient AR" me bill par "Start dunning", ya Insights → Reports → All Reports → Receivables & Payables → AR Ageing me "🔔 Start Dunning". Bill Settings ka "Auto-start dunning when a bill is 30 days old" switch abhi kuch shuru nahi karta (mobile ka khaali-list sandesh bhi "wait for a bill to age past 30 days" kehta hai — us par bharosa mat karo). Search box sirf usi filter ki rows me dhoondhta hai. Upar ke Active / Paused / Escalated / Completed cards par click se bhi filter badalta hai.
Reminders (Dunning) list khaali kyun hai, koi sequence nahi dikh raha?
Billing → Pending Payments → Reminders (Dunning) me sirf wahi bill aate hain jinpar kisi ne "Start dunning" dabaya ho — app apne aap ladder shuru nahi karta. Tab default "Active" filter par khulta hai; band / ruki ladders ke liye dropdown me "All statuses" chuno. Khaali par "No dunning sequences found for this filter." aata hai.
Where in ORALZY: Billing → Pending Payments → Reminders (Dunning) · Billing → Pending Payments → AI Recovery
Quick steps
- Billing → Pending Payments → Reminders (Dunning)
- Dropdown me "All statuses" chuno
- Phir bhi khaali ho to AI Recovery → "Patient AR" me bill par "Start dunning"
- "Refresh" dabake list dobara dekho