Aur jagah: Insights → Reports → All Reports → Receivables & Payables → AR Ageing ki row par "🔔 Start Dunning" (ladder pehle se chal rahi ho to "Sequence already running."), aur Daily Huddle ke "AR > 30 days alerts" me "🔔 Start dunning". Reminders (Dunning) tab se nayi ladder shuru nahi hoti — wahan sirf chal rahi ladders dikhti hain. AI Recovery me confirm aata hai "Start one-tap dunning sequence on this bill?". Start karte hi Day 0 message turant jaata hai aur Tasks me "Collect ₹X — naam (Bill …)" kaam ban jaata hai (har bill par ek hi baar). DND patient ke bill par "DND" tag dikhta hai (mobile par button "DND" hokar band). Mobile: Billing screen me bill ki row par "🔔 Start Dunning" (confirm "🔔 Start Dunning?" → "Start"), aur AI Recovery → Patient AR me "Start".
"Start dunning" kahan hai aur dabane par error kyun aata hai?
Start: Billing → Pending Payments → AI Recovery → Overview ke "Top 5 Overdue" ya "Patient AR" me bill par "Start dunning". Errors: "Dues reminders are blocked for this clinic: no AR chase cutoff is set…" — Bill Settings me "Chase dues only from" bharo; "This bill predates the clinic's AR chase cutoff…" — bill cutoff se pehle ka, reminder nahi jaata; "Bill has nothing outstanding — refusing to dun" — baaki 0.
Where in ORALZY: Billing → Pending Payments → AI Recovery · Insights → Reports → All Reports · Today → Huddle · Setup → Settings → Billing → Bill Settings (GST, UPI, bank)
Quick steps
- Billing → Pending Payments → AI Recovery → "Top 5 Overdue" ya "Patient AR"
- Bill par "Start dunning" → confirm
- Cutoff wala error ho to owner Bill Settings me "Chase dues only from" bhar ke Save kare
- Reminders (Dunning) tab me nayi row dekho