Web par toast aata hai: "✓ ₹X collected — treatment ₹… · medicine ₹… · advance ₹…"; mobile par "✓ ₹X collected". Receipt print window band ho gayi to Visits → "Payments Received" → "🖨 Receipt" se dobara. Bill par ₹5,000 ya usse zyada ki payment par — agar clinic ne automatic review request band nahi kiya — patient ko review maangne ka message bhi ja sakta hai (ek patient ko hafte me ek baar se zyada nahi). Clinic ka loyalty program chalu ho to patient ke points judte hain (security deposit par nahi). Books (accounting) ki entry apne aap banti hai. Message clinic ki messaging setting ke channel se jaata hai; patient ne message band (opt-out) kiya ho to nahi jaata, aur na pahunche to ⋯ → Send via WhatsApp → "Payment Received" se dobara bhej sakte ho. Ek saath bill ka paisa aur advance liya to sirf bill wali receipt apne aap print hoti hai — advance ki receipt Visits → "Payments Received" me alag row hai, wahan "🖨 Receipt" se print karo.
Payment darj hone ke baad kya hota hai, patient ko kya jaata hai?
"₹X received — record it" dabate hi: receipt print ke liye apne aap khulti hai (web aur mobile), jis bill par paisa laga wo "Partial Paid" ya "Paid" ho jaata hai, patient ka Outstanding ghat jaata hai aur Day End me us mode me gina jaata hai. Patient ko app apne aap "payment received" wala SMS/WhatsApp bhejta hai — amount aur bacha balance ke saath (patient ka phone ho, SMS DND na ho).
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → "Bill / Collect" → "Collect payment" · Mobile: Patient detail → Bills tab → "+ Payment"
Quick steps
- Payment record karo — receipt print window khulegi
- Patient ko printed receipt do
- Toast me dekho kitna treatment / dawai / advance me gaya
- Patient ko message chahiye to wo apne aap jaata hai; dobara bhejna ho to ⋯ → Send via WhatsApp → "Payment Received"