Kya check kare: payment asal me cash thi par mode UPI / card likh diya (mode galat); ya paisa sach me bank nahi pahuncha (jaise UPI fail hua par entry ho gayi); ya kai payments ka paisa bank me ek hi entry me aaya — milaan ek bank entry = ek payment ka hota hai, isliye wo alag-alag nahi milte. Scheme A/c me darj RGHS reimbursement bhi is list me aa sakta hai, kyunki RGHS ki bank entry "🏛️ RGHS claims" wale hisse me milti hai — use galti mat samjho. Cash mode wali payment is list me kabhi nahi aati. Galat entry sudharna billing / patient chart ka kaam hai; is list se kuch nahi badalta.
"Payment is in the app but not seen in the bank" list ka matlab kya hai?
"👤 Patient payments" ke neeche ye list un payments ki hai jo app me UPI / Card / Cheque / Bank transfer jaise mode se darj hain aur upload kiye statement ki tareekhon me aati hain, par kisi bank entry se nahi mili. Screen par likha hai: "Either the payment mode is wrong, or the money really did not arrive." Upar "In app, not in bank" card me kul raqam.
Where in ORALZY: Billing → Insurance & RGHS → Bank reconciliation → Bank milaan · Mobile: Billing → Insurance & RGHS → Bank reconciliation
Quick steps
- "👤 Patient payments" kholo aur neeche wali list dekho
- Har payment ka mode aur date bank statement se milao
- Mode galat ho to Billing / patient chart me payment sudharwao
- Scheme A/c wale RGHS reimbursement ko is list me galti mat maano