Do patient merge kiye hon to unke Rx bache hue patient par shift ho jaate hain, isliye merge ke baad list me wahi naya naam dikhta hai. "Cannot open the patient chart from here. Please refresh the page." aaye to browser page refresh karo. "Patient record not found." ya "Could not open the patient chart: …" aaye to bhi refresh karke dobara try karo; phir bhi na khule to owner / admin se baat karo. Mobile par card tap karne par "Could not open" ke saath wahi sandesh aata hai.
Prescriptions list me "(patient not found)" kyun likha hai, chart kyun nahi khulta?
"(patient not found)" ka matlab — us Rx ka patient record ab nahi milta (patient delete ho chuka). Rx record ke liye list me rehta hai, par "Open chart" dabane par "This patient record no longer exists (deleted or merged)." aata hai. Sahi patient Patient Care → Patients → Patient List me naam / UHID se dhoondho.
Where in ORALZY: Treatment → Clinical → Rx & Vitals → Prescriptions · Patient Care → Patients → Patient List
Quick steps
- Row me "(patient not found)" ho to samjho patient record delete ho chuka hai
- Patient Care → Patients → Patient List me naam / UHID se sahi patient dhoondho
- "Please refresh the page" aaye to page refresh karo
- Phir bhi na khule to owner / admin se baat karo