ORALZY
FAQ

Bridge Doctor: "X-ray files disappear before they can be uploaded" ka matlab?

X-ray software image save karke kuch second me apne database me hata deta hai, bridge padh hi nahi paata — wo X-ray ORALZY tak nahi pahunchi. Ilaaj: us PC ka ORALZY app update karo (1.3.25+ file dikhte hi copy kar leta hai); phir bhi ho to X-ray software me "auto-export" (DICOM / JPEG export folder) chalu karke bridge ko wahi folder do.

Where in ORALZY: Setup → Integrations → Imaging Bridge (ORALINK)

Ye OPG / CBCT software me aam hai. Naya app ho aur fir bhi ho to Bridge Doctor seedha export folder ka raasta batata hai. Bahut gehre folders watch ho rahe hon to check dheema hota hai — jo folder kabhi file nahi dete unhe hata do. Chhooti hui X-rays: X-ray software se export karke watched folder me daalo. Agar "the imaging software moves files away quickly — ORALZY caught them" (info) aaye to koi kaam nahi, files bach gayi. "On … moves new images after ~N s" bhi sirf jaankari hai jab tak upload aa rahe hain. Bridge Doctor naya feature hai — na dikhe to abhi aapki clinic ke liye chalu nahi hua (pehle beta clinics me aata hai).

Quick steps

  1. 🩺 Bridge Doctor me finding ka "Fix:" padho
  2. Us PC par ORALZY menu → "Check for updates…" → restart
  3. Phir bhi ho to X-ray software me auto-export folder chalu karo
  4. Wo folder bridge me jodo ("🔎 Find X-rays on this PC" → "➕ Add")

vanishdisappeargayabopgcbctexportdatabasebridge