Ek gap: jo recall "contacted" ho chuka hai aur jiski Due Date 7 din se aage hai wo abhi kisi tab me nahi dikhta — Due Date 7 din paas aate hi "Due This Week" me aa jaata hai; tab tak patient chart ke "Recall" card me dikhta hai. Upar ka "Contacted" number in sab contacted recalls ko ginta hai par uski alag list nahi hai. Delete hue patient ke recall bhi list me nahi aate. Khaali tab par "No recalls in this category" dikhta hai. Mobile tabs Due / Overdue / All — same niyam. Pakka karne ke liye patient chart kholo — sidebar "Recall" card us patient ka chalu recall dikhata hai.
Recall bana diya par Recalls list me patient kyun nahi dikh raha?
Tab dekho: "Due This Week" me sirf due / contacted recall aate hain jinki Due Date agle 7 din tak hai (purane overdue bhi); "Overdue" me sirf beeti date wale; "All Pending" me sirf "due" status wale (koi bhi date). 7 din se aage ki date ka naya recall "All Pending" me milega. "Appointment booked" (scheduled), Done aur Cancel wale kisi tab me nahi dikhte.
Where in ORALZY: Patient Care → Follow-ups → Recalls · Patient chart → left sidebar → "Recall" card · Mobile: Patient Care → Follow-ups → Recalls
Quick steps
- "All Pending" tab kholo — naya / aage ki date ka recall yahan hota hai
- Due Date beet gayi ho to "Overdue" dekho
- Phir bhi na mile to patient chart ka "Recall" card dekho (status scheduled / contacted to nahi)