ORALZY
FAQ

Same patient do baar bana hai par Find Duplicates me nahi aa raha, kyu?

Find Duplicates sirf teen niyam se jodi banata hai: same phone, same naam + same DOB, ya same naam + phone ke aakhri 4 digit. Naam ki spelling alag ho ("Mohd" / "Mohammad") aur phone bhi alag ho, ya DOB khaali ho, to cluster nahi banta. Aise me "✋ Manual Merge" tab me dono patient khud chuno; tab na dikhe to ek file me sahi mobile number ya DOB bharo aur "Re-scan" dabao.

Where in ORALZY: Patient Care → Patients → Find Duplicates

Aksar wajah: (1) naam me spelling / initial ka fark aur phone alag; (2) naam same par ek file me DOB khaali (sirf age) aur phone ke aakhri 4 digit alag; (3) ek file pehle hi merge ya delete ho chuki; (4) clinic me 50 se zyada cluster hain — pehle wale merge karke "Re-scan" karo. Manual Merge naya feature hai — tab na dikhe to abhi aapki clinic ke liye chalu nahi hua (pehle beta clinics me aata hai). Bina Manual Merge ke: patient se confirm karke duplicate file me wahi mobile number (ya wahi naam aur DOB) bharo, save karo, phir Find Duplicates → "Re-scan" — ab jodi cluster me aa jayegi. Phone / DOB patient chart ke "Edit patient details" (✏️) se badalte hain.

Quick steps

  1. "Re-scan" dabao aur "Filter by name / phone / UHID…" me naam ya phone likh kar dekho
  2. "✋ Manual Merge" tab dikhe to dono patient wahan chuno aur "Review merge"
  3. Tab na ho to duplicate file me sahi mobile number ya DOB bharo aur save karo
  4. Find Duplicates me "Re-scan" karke naya cluster merge karo

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