Purane software se data aate waqt bill par "paid" amount seedha likha gaya tha, par payment ki alag rows bill se judi nahi thi. ORALZY jab bhi kisi bill par nayi payment lagata hai, bill ka paid us bill se judi payments ke jod se dobara banata hai — aise bill par ek rupaya lagate hi purana paid figure ud jaata aur bakaya kahin se wapas aa jaata. Isliye Patient chart → Collect payment ki list me aise bill nahi aate, aur neeche line batati hai: "N purane bill yahan nahi dikhte — unka paid figure kisi payment se nahi milta" (mobile: "N purane bill yahan nahi dikhte"). "Bill par lagao" / "Pehle advance lagao" bhi unhe chhodta hai aur jawab me skipped ginti deta hai; mobile Bills tab me bhi "N bill chhode ja rahe hain" wali line. Unka bakaya patient ke Outstanding aur Ageing me waisa hi rehta hai — chhupta nahi. Wo bakaya purane software ka jhootha balance ho to patient chart ke "🧹 Purana bakaya" tile ya Financial Controls → Ageing & Credit → "🧹 Set-off" / Migration Cleanup se hatao (cutoff set hona chahiye). ORALZY me bane naye bill par ye kabhi nahi hota.
Collect payment me "N purane bill yahan nahi dikhte" kyu aata hai?
Purane software se aaye jin bills par "paid" figure likha hai par uske peeche koi payment record nahi, unpar naya paisa lagana unka paid figure mita deta — isliye Collect unhe jaan-boojh kar list se bahar rakhta hai aur ginti bata deta hai. Unka bakaya Outstanding me waisa hi dikhta hai.
Where in ORALZY: Web: Patient chart → Collect payment → list ke neeche "N purane bill yahan nahi dikhte" · Hatane ke liye: chart "🧹 Purana bakaya" tile / Financial Controls → Ageing & Credit · Mobile: payment sheet / Bills tab me wahi line
Quick steps
- Collect payment me neeche wali line padho — kitne bill chhode
- Wo bakaya Outstanding/Ageing me waisa hi hai
- Jhootha purana balance ho to "🧹 Purana bakaya" set-off
- Naye ORALZY bill par ye line kabhi nahi aati