Rating dene ke baad wahi link dobara kholne par purana star dikhta hai ("Thank you for the N-star feedback"), badal nahi sakte. Ek patient ko 7 din me ek hi feedback form banta hai — naya rating agle hafte ke visit par. WhatsApp me link toot jaaye to "Link unavailable" aata hai — QR scan karwana sabse pakka tareeka hai. Form treatment Mark done par khud banta hai jab Patient Connect → Campaigns → Reviews me automatic feedback on ho (shuru se on); band ho to card ke "Send feedback form" se haath se bhejo.
Feedback link par "Link unavailable" ya "You already rated us" kyu aata hai?
"You already rated us" = is link par patient pehle hi star de chuka hai — ek link par ek hi baar rating hoti hai. "Link unavailable" ("Invalid or expired link") = link galat / adhoora copy hua. Patient chart → Records → Feedback card se "Copy link" karke sahi link dobara bhejo.
Where in ORALZY: Patient Connect → Campaigns → Reviews · Patient chart → Records → Feedback
Quick steps
- Patient chart → Records → Feedback card kholo
- Link "Copy link" karke dobara bhejo ya QR scan karwao
- Pehle hi rating ho chuki ho to agle visit ka naya form bhejo