ORALZY
FAQ

Prescription save nahi ho raha, Save parcha par error kyun?

Message padh kar sudharo: "Medicine name is required — fill it or remove that row." = kisi dawai card me naam khaali hai (naam likho ya ✕ se card hatao); "⛔ Severe drug safety issue" = "Clinical justification" likh kar "Override & save"; PIN box aaye to Action Guard ka PIN daalo; "Save failed: …" ke baad likhi wajah dekho.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → top bar "Rx" → Write prescription

Poori tarah khaali medicine card apne aap chhod diya jaata hai — sirf wo card rokta hai jisme dose / duration bhara ho par naam nahi. Severe warning par bina reason save nahi hota (server bhi rokta hai) aur reason audit me jaata hai. Edit karte waqt "Save failed: Forbidden: insufficient role" = aapka role doctor / admin / owner nahi hai. Net chala gaya ya tab band ho gaya to likha hua usi device par draft me rehta hai — wahi Rx dobara kholne par "Unsaved draft found on this device" → "Restore draft". "Save draft" sirf isi device par rakhta hai, Rx nahi banata. Band karte waqt "Discard unsaved changes?" aaye to "Keep editing" dabao, warna likha hua record nahi hota.

Quick steps

  1. Laal message padho
  2. Khaali naam wala medicine card bharo ya ✕ se hatao
  3. ⛔ severe ho to "Clinical justification" likho → "Override & save"
  4. PIN maange to daalo, phir dobara "Save parcha"

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