ORALZY
FAQ

Mark Done par 'Mark done failed' error aaye to kya kare?

Alert ka poora message padho. "TT chain: write today's clinical note first…" = pehle aaj ka clinical note (CC / findings / diagnosis) save karo. "RGHS rate for … is not set up yet" ya "… is ₹X per unit, but ₹Y is being claimed" = Treatment Types me scheme rate sudharo ya popup me "👤 Patient pays" chuno. "Forbidden: insufficient role" = doctor / admin / owner login chahiye. In par kuch save nahi hota — treatment Plan me hi rehta hai. "This treatment was just billed from another device…" = doosre device ne bill bana diya — page refresh karo.

Where in ORALZY: Setup → Settings → Clinical → Treatment Order (Clinical Note first) · Setup → Settings → Clinical → Treatment Types · Patient chart → Visits → ✓ Done → ✓ Mark done

Aur messages: "This patient is not enrolled in any government scheme — the bill cannot go to a scheme account. Set the patient's scheme first." = scheme account chuna par patient ki scheme set nahi — patient edit me scheme bharo ya "👤 Patient pays" chuno. "The bill for these treatments, <no>, is in the Recycle Bin. Restore it or delete it permanently, then try again." = is treatment ka purana bill Recycle Bin me hai — owner / admin Billing → Bills → Recycle Bin se restore kare (hamesha ke liye delete sirf owner). "Saved offline — will retry when connection returns." = net nahi tha; net aate hi Done khud server par jaata hai aur bill banta hai (doosra bill nahi banta), baar-baar mat dabao — par drawer me bhare anesthesia / endo / implant log aur print us waqt nahi bante: net aane par done row ke ✎ se log bharo aur bill ⋯ (More actions) → Print → "🧾 Print bills — choose…" se chhapo. TT chain wali rok sirf tab hai jab owner / admin ne Setup → Settings → Clinical → Treatment Order (Clinical Note first) ON kiya ho; back-date wali entry par ye rok nahi lagti. "⚠️ Anesthesia log save failed…" / "⚠️ Endo record save failed…" jaise toast error nahi hain — treatment aur bill save ho chuke, sirf wo log done row ke ✎ se dobara bharo.

Quick steps

  1. Error box ka poora message padho
  2. TT chain wala ho to chart me aaj ka clinical note (CC / findings / diagnosis) save karo
  3. Scheme rate wala ho to Setup → Settings → Clinical → Treatment Types me us scheme ka rate bharo, ya popup me "👤 Patient pays" chuno
  4. "another device" wala ho to page refresh karke Done list dekho
  5. Phir "✓ Mark done" dobara dabao

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