ORALZY
FAQ

Treatment done ya plan ka message kyu nahi gaya, "cannot be built" aata hai?

Ye ORALZY ke shared number par tab aata hai jab chart me us message ka data hi nahi: "Treatment done" ke liye koi Done treatment chahiye, "Treatment plan" ke liye planned treatment jiska rate ₹0 na ho, "Payment received" ke liye darj payment. App jaan-boojh kar rokta hai taaki patient ko khaali naam ya "₹0" na jaye. Pehle treatment Mark Done karo / plan me rate daalo / payment entry karo, phir wahi format dobara bhejo.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → ⋯ More actions → "WhatsApp patient" → "Send in one tap"

Sheet me ⚠️ line English me aati hai, jaise "This patient has no completed (Done) treatment recorded, so the approved "Treatment done" template cannot be built. Mark the treatment as Done first.", "This patient has no planned treatment recorded…", "Planned treatment "…" has a price of ₹0…", "This patient has no payment recorded, so the approved receipt template cannot be built…". "Technical detail" kholne par har channel ka jawab dikhta hai. Clinic ke apne connected number par ye rok nahi lagti — wahan bina treatment naam / rakam wala saada text ("Hello …, your procedure is complete…") bheja jaata hai. "Payment due reminder" ka alag case: bakaya ₹0 ho (ya sirf "Chase dues only from" se pehle ka purana bakaya bacha ho) to "This patient has no due amount to ask for." aata hai aur message nahi jaata.

Quick steps

  1. ⚠️ line padho — kaunsa data missing hai
  2. Done treatment chahiye to treatment Mark Done karo; plan ke liye rate daalo; receipt ke liye payment entry karo
  3. ⋯ (More actions) → "WhatsApp patient" se wahi format dobara bhejo

templatebuiltmissingratepaymentskippedrukadone