Points patient ki recorded payment par judte hain (chart / Billing se li gayi payment ya advance). Security deposit par points nahi milte, aur pharmacy counter sale (Treatment → Pharmacy & Stock → Pharmacy) par bhi nahi. Program ON karne se pehle ki payments par points pichhli date se nahi judte. Payment void / refund hone par points apne aap wapas nahi hote — ⭐ ledger me minus "Adjust" karo. "Bonus points on buying a membership" sirf membership bechte waqt milte hain. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya "This needs the Growth add-on" aaye to Setup → Plan & Help → Store se le sakte hain.
Payment li par patient ke loyalty points nahi jude, kyu?
Points tabhi judte hain jab Memberships → "⭐ Loyalty Points" me "Enable loyalty points program" ON ho aur "Points earned per ₹100 paid" 0 se zyada ho. Hisaab: (payment ÷ 100) × earn rate, neeche round — rate 1 par ₹550 = 5 points, ₹90 = 0 point.
Where in ORALZY: Billing → Plans & Memberships → Memberships → Memberships & Loyalty · Treatment → Pharmacy & Stock → Pharmacy
Quick steps
- "⭐ Loyalty Points" me program ON aur earn rate check karo
- Payment ki raqam se hisaab lagao (₹100 se kam = 0)
- Deposit / pharmacy sale par points nahi milte
- Zaroorat ho to ⭐ ledger me haath se "Adjust"