Mobile Billing Hub → "Payments" screen ka Razorpay link patient ke naam par banta hai: clinic ke Razorpay account me webhook laga ho to paisa aate hi app patient ke khate me receipt bana deta hai — Visits me "On account · advance", kisi bill par nahi; bill Pending hi rehta hai aur "Apply to bill" is paise ko bill par nahi lagata. Darj karne se pehle Visits → "Payments Received" me dekh lo receipt pehle se to nahi. UPI mode me darj karo to UTR box me gateway ka payment ID / UTR daalo — ek reference app me do baar darj nahi hota. Gateway keys aur webhook: owner/admin Setup → Settings → Billing → Payment Gateways.
Pay link se patient ne online pay kiya par app me payment darj kyu nahi hui?
Pehle dekho kaunsa link tha. UPI link / counter QR (upi://) ka paisa seedha clinic ke bank me jaata hai — use hamesha haath se darj karna hota hai (sirf Paytm pilot QR khud darj karta hai). Bill ke saath bheja gateway link (chart "New bill" → "Send WhatsApp pay link for the unpaid balance", ya mobile bill WhatsApp "Sent with pay link") me bill / patient ki pehchaan nahi judti, isliye paisa gateway account me aa kar bhi app me apne aap nahi chadhta. Dono me: gateway / bank me paisa check karke chart → "Collect payment" se us bill par darj karo.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → "Bill / Collect" → "Collect payment" · Setup → Settings → Billing → Payment Gateways · Mobile: Billing → Bills → Billing Hub
Quick steps
- Patient se pucho kaunsa link use kiya aur screenshot / UTR lo
- Razorpay / Cashfree dashboard ya bank me paisa aaya check karo
- Chart → Visits → "Payments Received" me dekho receipt pehle se to nahi
- Nahi hai to "Bill / Collect" → "Collect payment" → bill tick → mode → UTR → "₹X received — record it"