"Razorpay error" wala mandate save nahi hota, isliye list me khaali row nahi bachti. Aur messages: "Patient + amount required" = patient ya "Amount per cycle (₹)" khaali. "Forbidden: insufficient role" = receptionist / staff login — owner, admin ya doctor se banwao. "This feature is not available for your clinic yet" = aapki clinic ke liye abhi chalu nahi — ORALZY support se poochho. Keys na hon to "Sync" dabane par bhi "UPI Autopay gateway not configured" aata hai (page khulte waqt chup rehta hai).
New Mandate par "UPI Autopay gateway not configured" ya "Razorpay error" kyun aata hai?
"UPI Autopay gateway not configured" = clinic ke Razorpay keys nahi lage — owner/admin Setup → Settings → Billing → Payment Gateways me Razorpay Key ID + Secret daal kar save kare, phir mandate banao. Panel par "🔒 Payment Gateways — locked" dikhe to pehle "🔓 Request access" dabao; approve hone par panel khulta hai. "Razorpay error: …" = Razorpay ne mana kiya; aage likhi wajah theek karke dobara banao.
Where in ORALZY: Billing → Bills → EMI & Autopay → UPI Autopay · Setup → Settings → Billing → Payment Gateways
Quick steps
- Error ka text padho
- Keys wala error: owner/admin Payment Gateways me Razorpay keys daale (locked ho to "🔓 Request access")
- Role wala error: owner / admin / doctor se mandate banwao
- Razorpay error: wajah theek karke "New Mandate" dobara