Marketing Engine me list banate waqt do sawal aate hain: list banani hai? aur kya in patients ne WhatsApp ki manzoori di hai (OK = opted-in, Cancel = pending)? Uske baad "Open WhatsApp Campaigns →" se is page par aakar template chuno aur launch karo. Recall / recare ke automatic message alag hain (Patient Care → Follow-ups). Marketing AI ke promotional messages bhi isi "Marketing campaigns" switch se chalte hain.
Bulk offer bhejne ke liye WhatsApp Campaigns ya Marketing Engine kaunsa use kare?
Patients ko asli bulk WhatsApp sirf Patient Connect → WhatsApp → WhatsApp Campaigns se jaata hai (approved template + consent + "Marketing campaigns" switch). Patient Connect → Campaigns → Marketing Engine khud kuch nahi bhejta — wahan WhatsApp campaign ki row par "Make WhatsApp list" (owner / admin) se list banti hai, jo WhatsApp Campaigns ke "📁 Old list" me "Marketing: <naam>" naam se milti hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Patient Connect → Campaigns → Marketing Engine
Quick steps
- Seedha bhejna ho: Patient Connect → WhatsApp → WhatsApp Campaigns → "+ New Campaign"
- Marketing Engine ka segment chahiye: wahan row par "Make WhatsApp list"
- WhatsApp Campaigns me "📁 Old list" se wo list chuno aur launch karo