Jo message bhejte waqt hi ruk gaya (balance kam, number juda nahi, Meta ne lene se mana kiya) uska paisa nahi katta; par jo Meta ne le liya aur baad me report me "Failed" aaya (jaise number par WhatsApp nahi), uska paisa kat chuka hota hai — wapas nahi aata. Patient Connect → WhatsApp → WhatsApp Campaigns kholne par balance wali patti pehle se khuli hoti hai taaki bada campaign bhejne se pehle balance dekh lo; recharge Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs (ya Store) se hota hai. Balance kam pad jaye to bache message nahi jaate aur report me "Failed" me aate hain. Campaign ke liye clinic ka apna WhatsApp number juda hona zaroori hai. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya "This needs the Growth add-on" aaye to Setup → Plan & Help → Store se le sakte hain.
WhatsApp campaign bhejne me paisa kahan se aur kitna katta hai?
Campaign ka har bheja gaya message (jise Meta ne accept kiya) clinic ke WhatsApp Balance se katta hai — template ki category ke hisaab se ("📣 Marketing" ya "📅 Utility"). Ek message ka rate "💰 WhatsApp Balance & Packs" ki table ke "You pay" column me dikhta hai, aur wahin "≈ N marketing messages" se andaaza milta hai ki balance me kitne message jaayenge.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs
Quick steps
- WhatsApp Campaigns tab par upar "💰 WhatsApp Balance & Packs" kholo
- "You pay" table me "📣 Marketing" rate aur "≈ N marketing messages" dekho
- Kam ho to pack lekar recharge karo, phir launch