Consent darj hone ke tareeke: list banate ya contacts upload karte waqt consent tick (tick karne wale ka email list ke saath record hota hai), patient ke record par pehle se WhatsApp consent ho, ya patient ne pehli baar khud clinic ko WhatsApp kiya ho (naya contact consented banta hai). Pehle se "pending" contact ke message karne se wo apne aap consented nahi banta. Tick sirf "pending" logon ko consented banata hai — STOP / opt-out wale ko kabhi wapas nahi laata. Tick tabhi lagao jab patients ne sach me clinic se WhatsApp lene ki manzoori di ho; ye zimmedari clinic ki hai. Bhejte waqt dobara jaancha jaata hai: beech me kisi ne STOP kiya ya SMS DND laga to us tak nahi jaata aur report me "Opted out" dikhta hai.
Campaign me "Can send (consented)" aur "No consent recorded" ka matlab kya hai?
Campaign sirf unhe jaata hai jinki WhatsApp consent (opt-in) darj hai — wo "Can send (consented)" me gine jaate hain. "No consent recorded" wale list me rehte hain par unhe message nahi jaata. "Opted out" (STOP bheja ya clinic ne Inactive kiya) walon ko kabhi nahi. List banate waqt "I confirm that these patients have given consent…" tick karne se bina-consent wale consented ban jaate hain.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Patient Connect → WhatsApp → WhatsApp Contacts
Quick steps
- Step 2 me list banate waqt consent wala box padho aur sahi ho to tick karo
- Step 3 me "Can send (consented)", "No consent recorded", "Opted out" ginti dekho
- Consent wale kam hon to "← Back" jaakar tick ke saath list dobara banao