Reminder 3rd, 5th aur 6th din (WhatsApp + email, beta clinics, switch on). "Jawab gaya" tabhi maana jaata hai jab us din ki saari 6 searches theek chali hon — ek bhi search fail hui to koi query "answered" nahi maani jaati. Query Panel ke beech me bhi, har 3 minute wali padhaai me "query raised" status dikhe to ghadi "TPA Action Date" se shuru ho jaati hai. Query ka jawab app nahi deta — portal par khud do. Query Panel ke mobile number / card number ORALZY ko nahi bheje jaate.
RGHS portal ki query app me kaise dikhti hai?
Tracker PC din me ek baar portal ka "Claim Query Panel" padhta hai — IPD / Day-Care aur OPD dono, teen status: "Pending with Hospital From TPA", "…From CU" aur "Audit claim query pending with hospital". Har TID ki 7 din ki ghadi portal ki asli "Query Date" se chalti hai, aur "Query Details" ka text deadline list, patient card aur WhatsApp me dikhta hai. TID list se hat jaaye to app use "jawab gaya" maan kar ghadi band karta hai.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking · Patient Care → Patients → Patient List
Quick steps
- "⏰ RGHS deadlines & queries" me ❓ "Query ka reply baaki" line aur uske neeche query text padho
- RGHS portal par query ka jawab do
- Agle din ki Query Panel padhaai ke baad line khud hat jaati hai