Server khud RGHS portal ko kabhi nahi chhoota, isliye PC ke bina kuch nahi padha jaata. "Needs attention" me "No query or rejection pending right now. — but tracking is not running, so this does not mean "all is well"." likha aaye to portal khud dekho. PC dobara on karke app kholte hi tracking wapas shuru hoti hai; raat me reh gaye reminder subah 9 baje ke baad nikalte hain. Mobile app par bhi wahi card dikhta hai: "The PC is off or the app has quit. Until it is running again, no new status will come."
Tracker PC band ho to RGHS status aur reminders ka kya hota hai?
Sab ruk jaata hai: portal sirf tracker PC ka desktop app padhta hai, aur deadline / pre-auth WhatsApp bhi tabhi nikalte hain jab PC portal padh kar app ko bhejta hai. PC band, app band ya RGHS login khatam = koi naya status, query, reminder ya daily file nahi. Setup → Integrations → RGHS Claim Tracking ka card tab 🔴 "No word from the tracker PC (is the PC off?)" ya "Log in to RGHS again" dikhata hai.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking
Quick steps
- Setup → Integrations → RGHS Claim Tracking ka upar card dekho
- 🔴 "No word from the tracker PC" ho to tracker PC on karke ORALZY desktop app kholo
- "Log in to RGHS again" ho to wahin login karo
- Tab tak claims ka haal portal par khud dekho