Ek NEFT me kai claims ka paisa aa sakta hai ("N claims in one entry"), isliye poore UTR ka jod milaaya jaata hai; Tracker me us UTR ka koi claim chhoota ho to raqam alag dikhegi. "What to do next" box me bhi line aati hai: "N bank entries have a different amount from the Tracker — see "Amount differs"." Check in bank ke liye dekho ki statement sahi account ka hai aur us din ka poora hai. Filter pill dabakar sirf wahi claims dekho, ya search "Patient name, TID or UTR" me UTR daalo.
Bank milaan me "Amount differs" ya "Check in bank" aaye to kya kare?
"⚠️ Amount differs" = bank me us UTR ki entry mili, par raqam Payment Tracker me us UTR ke saare claims ke jod se ₹1 se zyada alag hai — us period ka poora Payment Tracker dobara download karke upload karo (dobara daalne se kuch double nahi hota). "🔎 Check in bank" = Tracker ke hisaab se paisa bheja gaya aur us date ka statement upload hai, phir bhi UTR nahi mila — netbanking me us UTR / date ki entry khud dekho.
Where in ORALZY: Billing → Insurance & RGHS → Bank reconciliation → Bank milaan · Mobile: Billing → Insurance & RGHS → Bank reconciliation
Quick steps
- Filter "⚠️ Amount differs" ya "🔎 Check in bank" dabao
- Row ka UTR aur "Bank entry" column dekho
- Amount differs: us period ka poora Payment Tracker dobara upload karo
- Check in bank: netbanking me us UTR / date ki entry dhoondo, sahi statement upload karo