Setup page ka upar wala card bhi tab 🔴 "Log in to RGHS again" dikhata hai. Browser ya mobile se login nahi hota — card kehta hai "Login happens from the desktop app — open the ORALZY app on that PC." Jab tak login nahi hota, koi naya status, query, deadline reminder ya daily file nahi aati, aur "Needs attention" khaali dikhe to bhi iska matlab "sab theek" nahi. ID / password PC par saved ho to sirf captcha bharna padta hai. App captcha khud kabhi nahi bharta — ye RGHS ka "insaan hi kare" wala niyam hai.
Desktop par "RGHS login karein" notification aaye to kya kare?
Matlab RGHS portal ka login khatam ho gaya, isliye app status aur files nahi padh pa raha. Notification par click karo (ya Setup → Integrations → RGHS Claim Tracking → "Open RGHS login") aur captcha bhar kar login karo. Ye notification 9 AM–8 PM ke beech hi aata hai, aur do ghante me ek baar se zyada nahi.
Where in ORALZY: Setup → Integrations → RGHS Claim Tracking · Desktop: ORALZY desktop app → Setup → Integrations → RGHS Claim Tracking
Quick steps
- Notification par click karo ya Setup → Integrations → RGHS Claim Tracking kholo
- "Open RGHS login" dabao
- Captcha bharo (ID / password saved ho to khud bhar jaate hain) → Login
- Card par 🟢 "Running" wapas aaya ya nahi dekho