Jis entry ka chart treatment delete ho chuka hai uska reminder nahi jaata. "Looks already sent" wali entry ka reminder jaata rehta hai, line ke aakhir me "— already sent?" — card par "Yes, already sent — remove" dabao to ruk jaata hai. WhatsApp par ek message me 5 patient tak; zyada hon to agle message me. WhatsApp na pahunche to chhota alert / SMS jaata hai. Web card ke upar bhi likha hai "Reminder: every 2 hrs on day 1, then once a day — until sent or removed". Ye reminder sirf clinic ke owner number par jaata hai, patient ko nahi.
Lab Dispatch Reminder ab kitni baar aata hai?
Na-bheja lab case bane 2 ghante baad clinic owner ke mobile par "Lab dispatch pending" reminder jaata hai — pehle din har ~2 ghante, uske baad din me ek baar, jab tak case bheja, hataya ya 🔕 mute na kiya jaaye. Pehle har 2 ghante roz aata tha. Message me ab ek patient ki ek line: "Naam — kaam #daant (N entries) (Xh pending)" (2 din se purana ho to "Nd pending").
Where in ORALZY: Treatment → Lab → Lab Cases · Mobile: Treatment → Lab
Quick steps
- Reminder aaye to Treatment → Lab → Lab Cases kholo
- Patient card par "✓ Sent to Lab" dabao — reminder band
- Kaam pehle hi gaya tha → "Yes, already sent — remove"
- Abhi nahi bhejna → 🔕 mute