Snooze me koi time ya alarm nahi hai, aur snoozed chat par aaya naya message default "Open" list me nahi dikhta (dropdown "Snoozed" ya "All" se dekho). Isliye jis patient ka jawab baaki ho uski chat Open hi rakho; baat khatam ho to Close. Galti se Close / Snooze ho gaya to "Open" dabao — kuch delete nahi hota, chat aur messages wahi rehte hain. Koi bhi clinic staff ye kar sakta hai. Mobile: chat kholo → upar Open / Snooze / Close bar.
Inbox me chat ko Close ya Snooze karne se kya hota hai?
Chat kholo → upar right "Open" / "Snooze" / "Close". Ye sirf inbox list ka label hai: patient ko kuch nahi jaata aur uske messages band nahi hote. Closed chat par patient ka naya message aaye ya aap reply bhejo to chat khud Open ho jaati hai. Snoozed chat khud nahi jaagti — "Open" dabane tak Snoozed rehti hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox · Mobile: Patient Connect → WhatsApp → WhatsApp Team Inbox
Quick steps
- Inbox me chat kholo
- Baat khatam: "Close"; baad me dekhni ho: "Snooze"
- Wapas Open list me laana ho to "Open" dabao