Zyadatar tab (↗ nishaan wale) apni alag screen kholte hain; "Analytics" (Campaigns · last 30 days) aur "Settings" isi screen ke andar khulte hain. "Connect" tab tabhi dikhta hai jab ORALZY ne apna number jodne ki request approve kar di ho — tab tak card par "Request" button aata hai. Patti me "Check again" button nahi hai — screen ko neeche kheench kar refresh karo. Balance tile is screen par nahi: mobile par Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs (owner/admin) → "WhatsApp Balance" screen. Patient Connect menu me WhatsApp ki har screen (Sent Log, Received Log, WhatsApp Team Inbox…) ka seedha tile bhi hai. Settings tab ke "Auto-Send Events" switch sirf usi phone par save hote hain aur abhi kisi message ko band ya chalu nahi karte — automatic patient messages Setup → Settings → Auto Messages → Patient Messages (on/off) se chalte hain. Is screen par back (←) dabane se "Marketing" screen aati hai.
Mobile app me WhatsApp hub kahan hai aur web se kya alag hai?
Mobile: menu → Patient Connect → "WhatsApp" tile → "WhatsApp Business" screen. Upar wahi 🟢 / 🟡 / 🔴 patti (tap karo to poori jaanch khulti hai), phir "WhatsApp Cloud API" card (Connected / Not Connected, saath me "LIVE", "Connect" ya "Request"), phir tabs: Sent Log, Inbox, Connect, Templates, Campaigns, Contacts, Auto-Reply, Chatbot, Lead Forms, Meta Flows, Analytics, API Keys, Settings.
Where in ORALZY: Mobile: Patient Connect → WhatsApp · Mobile: Setup → Plan & Help → Packs & Credits → WhatsApp Balance & Packs
Quick steps
- Mobile menu kholo → Patient Connect → "WhatsApp"
- Upar patti par tap karo — har rok ✅ / ❌ ke saath dikhegi
- Haal dobara dekhna ho to screen neeche kheench kar refresh karo
- Tab strip se screen chuno (↗ wale alag screen kholte hain)