Web se farak: mobile par "Preview" (audience ginti) nahi hai — pehle web par Preview dekho. Mobile se bana naya campaign OFF rehta hai — card ka switch on karna padta hai (web form me Enabled pehle se tick hota hai). Run Now poochta hai "Run campaign?" aur result "Sent X, failed Y". Owner / admin ke alawa "Load failed" aata hai. Apne aap chalne ke liye clinic ka "Recare / recall campaigns" switch (Setup → Settings → Auto Messages → Patient Messages (on/off)) ON chahiye.
Mobile app me Recare campaign kaise chalaye?
Mobile: Patient Care → Follow-ups → Recare Campaigns — upar "+" se naya campaign (Name, Months since last visit, Channel, Send time, Days, AI personalize, Message template → "Save"), card par switch (on/off), "Edit", "Run Now" aur trash. Recalls screen ke "AI Campaigns" tab me bhi campaigns "Pause" / "Resume" aur "Run Now" hote hain.
Where in ORALZY: Mobile: Patient Care → Follow-ups → Recare Campaigns · Mobile: Patient Care → Follow-ups → Recalls
Quick steps
- Mobile me Patient Care → Follow-ups → Recare Campaigns kholo
- "+" se campaign banao aur "Save"
- Card ka switch ON karo
- Turant bhejna ho to "Run Now"