past_due me app turant band nahi hota: jis date tak paisa diya tha uske 7 din baad tak chalta hai, phir "Your subscription payment is overdue…" wali lock screen. trial me trial ki end date nikalte hi "Your free trial has ended…" lock. pending-payment = clinic signup ke baad payment poora nahi hua. Har lock me data safe rehta hai — kuch delete nahi hota. Rang: active hara, trial orange, baaki laal. "✓ Current Plan" sirf tab dikhta hai jab wo plan paid (active) ho. Mobile: Setup → Plan & Help → My Plan → My Subscription ("Plan · usage · upgrade"), neeche kheench kar refresh.
My Subscription me Status trial, active, past_due ka matlab kya hai?
Setup → Plan & Help → My Plan → My Subscription ke upar "Current Plan" box me plan ka naam, "Status:" aur trial me orange "Trial: N days left" dikhta hai; neeche Users aur Patients ki ginti / limit (∞ = unlimited). trial = free trial chal raha · active = paid, sab chalu · past_due = renewal ka payment baaki · suspended / cancelled / pending-payment = clinic band, poori screen par "Subscription needed" aata hai.
Where in ORALZY: Setup → Plan & Help → My Plan → My Subscription
Quick steps
- Setup → Plan & Help → My Plan → My Subscription kholo
- "Current Plan" box me plan ka naam aur "Status:" padho
- Trial ho to "Trial: N days left" dekho
- Users / Patients ke aage apni ginti aur plan ki limit dekho