Button dabate hi recall par ek attempt gina jaata hai (Attempts +1) aur status "contacted" ho jaata hai — chahe aapne WhatsApp me Send kiya ho ya nahi. Patient ki smart case sheet ke Course of Care me "Recall reminder via whatsapp: <message>" ki line bhi aati hai. Phone na ho to "No phone number". Number ke aage 91 lagakar chat khulti hai; patient ka number pehle se +91 / 91 ke saath save ho to galat chat khul sakti hai — patient details me 10 ankon ka number rakho. Mobile ka message: "Hello <naam>, aapka <type> due hai. Appointment book karein." Clinic ke WhatsApp number se (Sent Log me record ke saath) bhejna ho to patient chart → 💬 WhatsApp → "Checkup reminder".
Recalls page ka "💬 WhatsApp" button message kaise bhejta hai?
Row ka "💬 WhatsApp" dabane par web par WhatsApp Web (mobile par WhatsApp app) khulta hai, patient ka number aur taiyar message bhara hota hai: "Hello <naam>, this is a reminder from <clinic>. Your <recall type> is due. Please schedule an appointment at your earliest convenience. Thank you!" Bhejne ke liye WhatsApp me khud Send dabana hota hai — message aapke apne WhatsApp se jaata hai, clinic ke number se nahi.
Where in ORALZY: Patient Care → Follow-ups → Recalls · Mobile: Patient Care → Follow-ups → Recalls
Quick steps
- Patient Care → Follow-ups → Recalls me patient ki row par "💬 WhatsApp" dabao
- WhatsApp Web / app me message check karo
- WhatsApp me Send dabao
- Call bhi kiya ho to "📞 Log call" se natija likho