Har expiry ke liye sirf EK reminder (switch baad me ON kiya to us din jitne din bache hon usi hisaab se jaata hai); "Renew" karne par agli expiry ke liye phir taiyaar. Message me family naam, tier, daam aur kitne din bache hote hain. Message tabhi jaata hai jab clinic ka messaging chalu ho. Card apne aap renew / charge nahi hota — auto-charge sirf saved payment mandate par chalta, jo abhi kisi screen se set nahi hota; isliye expiry par staff ko "Renew" dabana hi padta hai. Individual membership ka reminder alag switch hai ("Membership expiring / expired renewal reminder"). Mobile settings me naam "Family Health Card renewal nudge".
Family Card expire hone se pehle WhatsApp reminder kaise chalu kare?
Setup → Settings → Auto Messages → Patient Messages (on/off) → "Family Health Card renewal nudge + auto-charge receipts" ON karo (default OFF). Phir roz subah 7:00 IST ka check, card ki expiry 30 din ke andar aate hi family ke primary phone (na ho to head ke phone) par ek renewal message bhejta hai.
Where in ORALZY: Setup → Settings → Auto Messages → Patient Messages (on/off) · Billing → Plans & Memberships → Family Card → Family Health Card
Quick steps
- Setup → Settings → Auto Messages → Patient Messages (on/off) kholo
- "Family Health Card renewal nudge + auto-charge receipts" ON → save
- Expiry par Family Card → "📇 Detail" → "Renew"