Ye ginti AI analysis se aati hai — jis call par transcript daal kar "Run AI Analysis" nahi chalaya, wo Booked / Missed / Unhappy me nahi aati, aur uska staff score 0 ginta hai (isliye average kam dikh sakta hai). Neeche filter: "All Directions", "All Sentiments" (Positive / Neutral / Negative), "Missed bookings only" aur search box. List me "Missed", "Unhappy", "Booked" badge dikhte hain. Mobile Call Log par bhi dabbe hain, par abhi wahan Total aur Missed khaali dikh sakte hain — sahi ginti web par dekho.
Call Log ke Booked, Missed Booking, Unhappy Callers ka matlab kya hai?
Call Log ke upar ke dabbe pichhle 30 din ki calls ginte hain: "Total Calls (30d)", "Inbound", "Booked" (AI ke hisaab se booking hui), "Missed Booking" (patient book karna chahta tha, hua nahi), "Unhappy Callers" (naraz) aur "Avg Staff Score" (AI ka 0–100 score ka average).
Where in ORALZY: Patient Connect → Calls → Call Log
Quick steps
- Patient Connect → Calls → Call Log kholo
- Upar ke dabbe dekho
- Sirf chhooti booking dekhni ho to "Missed bookings only" tick karo