Ye setting poori clinic ki ek hi hoti hai (har device par same). Web par Exotel jodne ke liye Calls → VoIP → "Connect Exotel" bhi yahi setting bharta hai. "VoIP / SIP" chunne par screen khud batati hai ki mobile dialing abhi built-in dialer par hi chalti hai. Receptionist save kare to "Save failed" aata hai. Patient ko callback note + reminder wala Calling Mode web par Patient Connect → Calls → Calling Mode me hai.
Mobile app me Calling Mode screen par Built-in Dialer, Cloud Telephony kya hai?
Mobile app ki "Calling Mode" screen web wali callback list nahi hai — wahan clinic ka calling tareeka chunte hain: "Built-in Dialer" (phone ka apna dialer), "Cloud Telephony" (Exotel / Knowlarity / Twilio — provider, API key, token, From number), "VoIP / SIP" ya "Hybrid", plus "Record calls". Save sirf owner / admin kar sakte hain.
Where in ORALZY: Patient Connect → Calls → Calling Mode · Mobile: Telephony Hub → Calling Mode
Quick steps
- Mobile app me Telephony Hub → "Calling Mode" tile kholo
- "PICK MODE" me Built-in Dialer / Cloud Telephony / VoIP / SIP / Hybrid chuno
- Cloud / Hybrid me provider, API key, token, From number bharo
- "Save changes" dabao (owner / admin login se)