Web / desktop par "Idle timeout (minutes)" (5–480) ka number lagta hai — utni der mouse / keyboard na chale to "Session expired due to inactivity. Please login again." aata hai. Mobile app is number ko nahi padhti, uska apna 30 / 15 minute ka hisaab hai. Setting OFF (default) ho to dono jagah session chalta rehta hai. Dusre PC par nayi setting agli baar login ya page reload ke baad lagti hai.
Auto-logout on inactivity mobile app par kaise kaam karta hai?
Auto-logout web par Setup → Admin → Users & Policy → Security Policy me "Auto-logout on inactivity" se ON hota hai (mobile Security Policy me ye switch nahi hai). ON hone par mobile app 30 minute bina chhue ya 15 minute background me rehne par logout karti hai — fingerprint / face lock ON ho to sirf lock hoti hai, unlock karke wahi session chalta hai.
Where in ORALZY: Setup → Admin → Users & Policy → Security Policy
Quick steps
- Web par Setup → Admin → Users & Policy → Security Policy kholo
- "Auto-logout on inactivity" tick karo aur "Idle timeout (minutes)" bharo
- "✓ Save all changes" dabao
- Mobile par baar-baar password na dalna pade to fingerprint lock ON rakho