ORALZY
How-to

Mobile app me patient ki call par outcome (Booked, Missed) kaise lagaye?

Mobile: patient kholo → tab strip "More" → Comms → "Calls" → call card ka pill ("+ Set outcome") dabao → "Booked", "Declined", "Missed", "No answer", "Escalate" ya "Follow-up" chuno — turant save hota hai ("saving…"). Upar ke chips me har chune gaye outcome ki ginti dikhti hai.

Where in ORALZY: Patient Care → Patients → Patient List · Mobile: Patient detail → More → Calls

Galat outcome laga to wahi pill dabakar doosra chuno. Card ka 📞 icon us number par phone ka dialer kholta hai (call-back). Laga hua outcome web chart ke Calls me badge ban kar dikhta hai; web chart ke Calls section me outcome badalne ka button nahi hai. "Untagged · N" chip sirf un call ko ginta hai jin par koi outcome hi nahi — app me nayi call par shuru se "other" laga hota hai, isliye wo "+ Set outcome" dikhati hain par Untagged me nahi ginti. Mobile par duration / TALK TIME abhi "0s" dikhta hai.

Quick steps

  1. Mobile me patient kholo → "More" → "Calls"
  2. Call card par "+ Set outcome" dabao
  3. Outcome chuno — save ho jaata hai

outcomebookedmissedfollowupmobiletagnoanswercallback