App call ko khud sunkar transcript nahi banata — transcript aapko daalna padta hai (Hindi / English chalega). Bahut chhota text (15 akshar se kam), AI band ho ya AI credits khatam hon to simple rule-based analysis hota hai ("Auto-scored via rules"). Agar AI ko lage ki patient book karna chahta tha par hua nahi (Missed) ya patient naraz tha (Unhappy), to apne aap Today → Tasks → Task Board me "Call back: lost booking" / "Call back: unhappy caller" task 4 ghante ki due date ke saath banta hai, aur patient juda ho to missed-booking recall bhi.
Call Log me "Run AI Analysis" se call ka summary kaise nikale?
Call Log me call par click → right side "Call Detail" → "Transcript / Disposition Note" me baat-cheet chipkao ya 🎤 bolkar likho → "Run AI Analysis". Phir list me us call par dobara click karo — "🤖 AI Summary" me summary, intent, sentiment, "Score: x/100" aur "Staff feedback" dikhta hai.
Where in ORALZY: Patient Connect → Calls → Call Log · Today → Tasks → Task Board
Quick steps
- Patient Connect → Calls → Call Log kholo
- Call par click karo
- "Transcript / Disposition Note" me baat likho ya chipkao
- "Run AI Analysis" dabao
- List me call par dobara click karke "🤖 AI Summary" padho