ORALZY
FAQ

Mobile app me lab case ka stage (Accepted, Working, Finishing) kaise aage badhaye?

Mobile: Treatment → Lab → Lab Cases → "Orders" tab me har case card par line hoti hai — Placed → Dispatched → Accepted → Working → Finishing → Received. Jo lab ORALZY se connected nahi, uske case par "→ Accepted" / "→ Working" / "→ Finishing" button dabakar stage aage badhao; Finishing ke baad "Receive" button se "Receive Case" box khulta hai. Connected (ORALAB) lab ke case par "🔬 Lab-driven" likha hota hai — stage lab khud badalta hai.

Where in ORALZY: Mobile: Treatment → Lab → Lab Cases · Treatment → Lab → Lab Cases

Web par clinic ke liye sirf ek "In Progress" button hai (Accepted / Working / Finishing ke alag button nahi) — lab ke badle hue stage web par status ke neeche "🔬 accepted / working / finishing" dikhte hain. Stage peeche nahi hota. Received ke baad card par "✓ Delivered" aata hai. Mobile filter chips: All, Pending, In Lab, Received. Pending card par "Dispatch + WA" se lab ko bhejo. Card par "Chat / Photos", "Transit", "Visits", "Rx slip" aur "Portal Link" bhi hain.

Quick steps

  1. Mobile app me Treatment → Lab → Lab Cases kholo, "Orders" tab
  2. Case card par agla stage button (jaise "→ Working") dabao
  3. Kaam aane par "Receive" dabao, rating do → "Save Receive"
  4. Connected lab ke case par "🔬 Lab-driven" — lab hi badlega

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