Status ka matlab: Pending Dispatch = case bana par abhi lab ko nahi gaya; Sent = lab ko bhej diya (expected date apne aap lagti hai — treatment type ke lab lead days, warna 7 din); In Progress = lab kaam kar raha hai; Received = kaam clinic me aa gaya; Delivered = patient ko de diya / fit ho gaya (warranty yahin se shuru). Saadhaaran lab ke liye clinic khud row par "Send to Lab", "In Progress", "Received", "Delivered" dabata hai. ORALAB wale lab ke case par "🔬 Lab-driven" likha aata hai — lab apne portal se Accepted → Working → Finishing → Sent dabata hai, aur lab ka "Sent" clinic me Received ban jaata hai; har stage par clinic ko chat me "🔄 Status" message aata hai. Lab WhatsApp par case code ke saath RECEIVED / PROGRESS / READY / DELIVERED reply karke bhi status bata sakta hai. Expected date nikal gayi aur case nahi aaya to roz subah "Chase overdue lab" task banta hai aur owner ko WhatsApp digest jaata hai.
Lab case ka status track kaise hota hai (crown ya denture kahan tak pahuncha)?
Treatment → Lab → "Lab Orders" tab me har case ka status badge dikhta hai: Pending Dispatch → Sent → In Progress → Received → Delivered (ya Cancelled). Upar Pending / Sent / In Progress / Received / Delivered ginti ke cards aur status filter buttons hain. ORALAB se jude lab ke case me lab khud stage badalta hai (Accepted / Working / Finishing) — badge ke neeche "🔬 stage" dikhta hai.
Where in ORALZY: Treatment → Lab → Lab Orders (status filter + cards)
Quick steps
- Treatment → Lab kholo
- "Lab Orders" tab me status filter (Pending / Sent / In Progress / Received / Delivered) chuno
- Case row par status badge aur expected date dekho
- Kaam aane par "Received", patient ko lagane par "Delivered" dabao