List wale message me patient ka naam, Rx ki date aur har dawai ki line (naam · dose · frequency × duration (instructions)) hoti hai; "Advice for the patient" aur follow-up date isme nahi jaate, PDF bhi nahi. "✓ Rx sent (sms)" likha aaye to SMS se gaya. Na jaane par "❌ Rx not sent — <wajah>" — jaise patient ne STOP / opt-out kiya, number nahi, ya channel set nahi. Clinic ka apna WhatsApp number juda ho to list wala text usi number se jaata hai — par WhatsApp ke niyam se seedha text bhi tabhi pahunchta hai jab patient ne pichhle 24 ghante me baat ki ho. Mobile Rx tab me ye backup message nahi hai — wahan "Send failed" ke saath wajah aati hai. Patient ko poora parcha chahiye to "🖨 Print" karke haath me do, ya print dialog me "Save as PDF" karke bhejo. Apna number jodne ke liye Setup → Integrations → Connect WhatsApp (Meta). Kya gaya, ye Patient Connect → WhatsApp → Sent Log me dikhta hai.
Rx WhatsApp kiya par patient ko dawaiyon ki list nahi mili, kyun?
"💬 WA" dawaiyon ki list ek seedhe text message me bhejta hai. ORALZY ke shared WhatsApp number par ye text tabhi jaata hai jab patient ne pichhle 24 ghante me clinic ko message kiya ho; warna clinic ka SMS fallback try hota hai, aur wo bhi na chale to web chart sirf chhota approved message bhejta hai "📄 Prescription ready hai — Clinic se collect kar sakte hain" (list ke bina) — screen par phir bhi "✓ Rx sent" aata hai.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → Rx → 💬 WA · Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → Sent Log
Quick steps
- Rx pill me parche par "💬 WA" dabao
- Upar ka message padho — "✓ Rx sent" ya "❌ Rx not sent — …"
- Shared number par list ke liye patient pehle clinic ko message kare
- Poora parcha chahiye to "🖨 Print" karke do