Mobile par "Resend" dabane par alert aata hai: "Retry queued — Message has been loaded into the composer. Tap Send to retry." — channel bhi wahi chuna milta hai. Dobara bhejne se pehle FAILED / BLOCKED ki wajah padho: opt-out ya emergency stop ho to dobara bhejne par bhi nahi jayega. PDF dobara bhejni ho to sheet ka wahi PDF button dabao.
Fail hua message patient ko dobara kaise bheje?
Web chart ke "Messages" me retry ka button nahi hai — pehle wajah theek karo, phir ⋯ (More actions) → "WhatsApp patient" se wahi format dobara bhejo. Mobile: patient → More → "Messages" → FAILED (bheje gaye) message par "Resend" → text composer me aa jaata hai → "Send" dabao. BLOCKED row par "Resend" nahi aata — wo app ne khud roka tha, pehle wajah hatao.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Messages · Mobile: Patient detail → More → Messages
Quick steps
- Messages me fail row ki wajah padho
- Wajah theek karo (number, balance, data)
- Web: ⋯ → "WhatsApp patient" se dobara bhejo
- Mobile: "Resend" → composer me "Send"