Missed = outcome missed ho, ya aane wali call 0 second ki ho. Sabse nayi call upar, 200 tak. Poore clinic ki calls (bina patient wali bhi) Patient Connect → Calls → Call Log me. "Messages" section me call row "Inbound call · <outcome>" / "Outbound call · …" dikhti hai, "⚠️ missed booking" ke saath agar wo flag laga ho. Mobile: patient → More → Comms → "Calls" — upar TOTAL / INBOUND / OUTBOUND / TALK TIME, outcome chips, recording ▶ aur call-back 📞 icon; mobile par call ki duration abhi "0s" dikhti hai, sahi duration web chart ke Calls me dekho.
Patient ki call history chart me kahan dekhe?
Patient chart → Sections → "⋯ More" → Communication → "Calls". Is patient se judi har call: number, date-time, "Incoming" / "Outgoing", kitni der chali, kisne li ("by …"), staff ka note aur outcome badge (booked, missed …); missed call par laal "MISSED". Upar "N calls on record". Calls "Messages" section me bhi dikhti hain.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → ⋯ More → Calls · Patient Connect → Calls → Call Log · Mobile: Patient detail → More → Calls
Quick steps
- Patient chart kholo
- Sections → "⋯ More" → "Calls"
- Call ka time, direction, duration aur outcome padho