ORALZY
FAQ

Doctor login me Calling Mode kyu nahi chalta?

Calling Mode (aaj ki due follow-up calls) receptionist, assistant, staff, admin aur owner ke login ke liye hai. Doctor (aur auditor) login par list nahi aati — screen par "No reminders pending today 🎉" dikhta hai chahe calls baaki hon, aur call save karne par "Save failed: Forbidden: insufficient role" aata hai. Follow-up calls reception login se karwao.

Where in ORALZY: Patient Connect → Calls → Calling Mode

Ye jaan-boojh kar hai — calls front desk ka kaam maana gaya hai. Doctor login par "khaali list" ka matlab ye nahi ki koi call baaki nahi; reception login se asli list dekho. Doctor ko patient se baat karni ho to patient chart se call / WhatsApp kar sakta hai. Today → Mission Control ke "Calls due" ki ginti bhi doctor login par 0 dikhti hai, isi wajah se.

Quick steps

  1. Reception / assistant login se Patient Connect → Calls → Calling Mode kholo
  2. Doctor ko kisi patient ki call deni ho to receptionist list se call kare

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