ORALZY
FAQ

Galti se appointment cancel ho gaya, wapas kaise laaye?

Naye calendar me cancelled appointment par sirf "Chart" button bachta hai — undo nahi, aur use drag bhi nahi kar sakte. Sabse aasaan: usi date / time / chair par nayi appointment book karo (cancel hote hi slot khaali ho jaata hai). Ya classic calendar ("V4 · switch to V1") me appointment kholo → "Change Stage" → "Scheduled" dabao.

Where in ORALZY: Today → Calendar

Dhyaan: cancel karte hi patient ko (file se juda ho aur phone ho to) cancellation message ja chuka hota hai — use phone karke bata do ki appointment pakki hai. Classic se "Scheduled" karne par purana cancel reason record me reh jaata hai; aur is beech usi doctor ke usi time par koi aur book ho gaya ho to error aata hai aur status nahi badalta — tab nayi booking hi karo. No-show par ye tarika poora kaam nahi karta, no-show ka nishaan bana rehta hai. Bahut saare ek saath galti se cancel hue to ek-ek karke dobara book karna hoga.

Quick steps

  1. Patient ko phone karke bata do
  2. Usi date / time / chair ke khaali slot par click karke nayi appointment book karo
  3. Ya classic calendar me appointment → "Change Stage" → "Scheduled"

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