Ye rok isliye hai ki ek galat click se aaye hue patient par no-show na lage. Pehle se cancelled appointment par "This appointment is already cancelled." aata hai; time shuru hone se pehle "This appointment has not started yet — cancel it instead of marking a no-show." Galti se check-in hua tha aur patient aaya hi nahi: classic calendar "Change Stage" se "Scheduled" karo, phir "No-show" — par agar Check-In Queue me us appointment ka check-in bana hai to no-show phir bhi nahi lagega, tab "Cancel" karo. Mobile par yahi sandesh "Update failed" popup me aata hai.
No-show dabane par 'This patient has already arrived' error kyun aata hai?
Jis appointment ka status PT In, Engage ya PT Out ho chuka hai, ya jiska Check-In Queue / kiosk me check-in hua hai, use no-show nahi kar sakte — "This patient has already arrived — a no-show cannot be marked." ya "This patient checked in — a no-show cannot be marked." aata hai. Patient sach me bina dikhaye chala gaya to appointment "Cancel" karo.
Where in ORALZY: Today → Calendar · Today → Mission Control → Check-In Queue · Mobile: Today → Calendar
Quick steps
- Card par status dekho — PT In / Engage / PT Out hai to no-show nahi lagega
- Patient sach me nahi aaya tha to classic "Change Stage" se "Scheduled" karke "No-show"
- Check-in record bana ho to "Cancel" karo