ORALZY
FAQ

Referring doctor ka galat pay-out record ho gaya to kaise theek kare?

App me record kiya hua pay-out wapas lene ya edit karne ka option nahi hai — "Record pay-out" sirf jodta hai, aur minus rakam nahi chalti ("amount must be positive"). Doctor ke Edit form me bhi Paid nahi badalta. Galti theek karwani ho to ORALZY support se poochho; isliye pay-out likhne se pehle Pending rakam milake dekh lo.

Where in ORALZY: Patient Care → Referrals · Referrals page: "Referring Doctors" tab → $ (Ledger)

Pay-out sirf doctor ke apne hisaab (Paid / Pending) me likha jaata hai, kisi bill, Day End ya Expenses me nahi — isliye wahan kuch cancel nahi karna padta. Kam rakam likhi gayi ho to baaki rakam ka ek aur "Record pay-out" kar sakte ho.

Quick steps

  1. $ (Ledger) me Paid aur Pending dekho
  2. Kam likha ho to baaki ka ek aur "Record pay-out" karo
  3. Zyada likha ho to ORALZY support se theek karwao

payoutgaltimistakeundowrongpaidledgerreferringcorrection