Reopen sirf owner/admin kar sakte hain; receptionist ko "Forbidden: insufficient role" aata hai. Wajah khaali chhodi to kuch nahi hota. Galat date (jaise aage ki date) galti se close ho gayi ho to bhi yahi — us date ko chuno → "Reopen". Payment ka mode / amount badalne ka edit button nahi hai: owner/admin patient chart me receipt ka "🗑 Void" kare aur sahi payment dobara daale (purani date par daalni ho to Setup → Admin → Users & Policy → Back-dated Entry ON chahiye). Pehle approve hua variance dobara nahi poocha jaata. Dobara band karne ke baad Notes card me "Reopened at … by … — <wajah>" dikhta hai (agar Notes bhare hon). Mobile: band din par upar "Reopen" → 'Reopen day' box me wajah.
Day End close karne ke baad galti mili to kya kare?
Owner/admin: Billing → Day End → us date ko chuno → "Reopen" → wajah likho ("Reason for reopening (required):") → "Day reopened". Ab galat entry theek karo (payment void karke dobara entry, bill edit, petty entry) → "Save Count" (figures naye aate hain) → "Close Day" dobara.
Where in ORALZY: Billing → Day End · Mobile: Billing → Day End
Quick steps
- Owner/admin login se Billing → Day End, galti wali date chuno
- "Reopen" dabao, wajah likho
- Galat entry theek karo
- "Save Count" phir "Close Day"