Redeem ke baad popup batata hai: "Used ₹X on bill N. Bill due now ₹Y. Card left ₹Z." aur bill ke note me "Gift card GC-…: ₹X" jud jaata hai — isi se pata chalta hai kaunse bill par laga. "Amount to redeem" me apne aap card ka poora balance bhar jaata hai; kam lagana ho to pehle badlo. Ek card thoda-thoda kai bills par lag sakta hai.
Gift card galat bill par ya zyada amount me laga diya, undo kaise kare?
Redeem ka undo button abhi nahi hai — card se kata paisa screen se wapas card par nahi aata, aur bill cancel karne se bhi card ka balance wapas nahi hota. Isliye "Redeem on bill" se pehle patient, bill aur "Amount to redeem" dhyan se check karo. Galti ho gayi ho to ORALZY support se baat karo (card code, bill number aur amount batao).
Where in ORALZY: Billing → Bills → Offers → Gift Cards
Quick steps
- Redeem se pehle patient aur bill number check karo
- "Amount to redeem" me sahi rakam likho (pehle se poora balance bhara hota hai)
- Galti ho to bill number, card code aur amount note karo
- ORALZY support se sampark karo