ORALZY
FAQ

Register form me "Consultation Fee" wala box kyun nahi dikh raha?

Teen wajah: (1) clinic me fee band hai — owner/admin Setup → Settings → Billing → Consultation Fee on kare; (2) patient scheme wala hai (jaise RGHS) jis par fee nahi lagti; (3) chuna "Rate Card Plan" fee-OFF wala hai. (2) aur (3) me box ki jagah grey line aati hai: "🧾 Consultation Fee is not being charged — …".

Where in ORALZY: Patient Care → Patients → Register New Patient · Setup → Settings → Billing → Consultation Fee · Setup → Settings → Billing → Rate Plans

Scheme wali line: "<Scheme> patient — consultation fee is exempt for this scheme (Setup → Settings → Billing → Consultation Fee)". Rate plan wali line: "Rate plan "<naam>" has the consultation fee switched OFF." Scheme patient par fee chahiye to Consultation Fee settings me us scheme par fee tick karni hogi; default sirf General patient par fee lagti hai. Clinic ne fee ka apna naam rakha ho to box par wahi naam dikhta hai. Fee box na ho to bhi registration normal hoti hai. Exempt patient (scheme / fee-OFF plan) ke chart par "Consultation fee due" popup bhi nahi aata; fee on ho aur patient chargeable ho par fee na li ho to chart kholte hi wo popup aata hai.

Quick steps

  1. Step 3 me grey "is not being charged" line padho
  2. Koi line hi nahi to owner/admin Consultation Fee settings me fee on kare
  3. Scheme patient ho to settings me us scheme par fee tick check karo
  4. Rate plan ki wajah ho to doosra plan chuno ya plan ki fee setting dekho

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