Columns: Requested (date + kisne bheja), Bill, Patient (naam par click = chart), Amount, Category, Reason, Status (approve / reject karne wale ka naam aur reject ki wajah ke saath). Settle aur Set-off wali rows seedhe "approved" aati hain — unme alag approval nahi hota. Sirf ❌ Write-off wali request (owner / admin ke alawa ki) "pending" me ruk kar owner / admin ke ✓ / ✗ ka intezaar karti hai; tab tak baaki staff ko "Waiting for owner/admin" dikhta hai. Ye list koi bhi staff dekh sakta hai. Mobile: Billing → Pending Payments → "Write-offs" — wahi chips aur cards.
Write-offs list me Category bad-debt, goodwill, correction ka matlab kya hai?
Write-offs tab me har maaf kiye paise ki row hoti hai; Category batati hai kahan se aayi: bad-debt = "❌ Write-off (khatam)" se (paisa milne ki ummeed nahi); goodwill = "🤝 Settle" me bacha hua maaf; correction = purane software ka bakaya "🧹 Set-off" / Old dues cleanup se hataya. Filter chips: "pending" (default), "approved", "rejected", "All".
Where in ORALZY: Billing → Pending Payments · Pending Payments page → "Write-offs" tab
Quick steps
- Billing → Pending Payments → "Write-offs" tab
- Upar chip chuno: pending / approved / rejected / All
- Row me Category aur Reason dekho
- Pending par owner / admin ✓ ya ✗