Write-off Billing → Pending Payments → "Dues & Credit" → "💰 Receive" → "❌ Write-off" (wajah kam se kam 3 akshar). Ek bill par ek hi pending write-off. Day End band ho to "Open the cash day first" — din reopen karwao.
Baaki paisa maaf (write-off) kiya par bill abhi bhi khula kyu hai?
Owner / admin ke alawa koi write-off kare to wo pending approval me jaata hai aur bill tab tak khula rehta hai. Owner / admin Billing → Pending Payments → "Write-offs" tab me ✓ approve kare tab bill band hota hai; ✗ reject par wajah dikhti hai.
Where in ORALZY: Billing → Pending Payments → Write-offs